Talk to the Ashland plant · Mon–Fri 8:00 a.m. – 5:00 p.m. ET 800-233-7828
Pharmacy label guide

Custom Pharmacy Labels: How Online Proof Approval Works

Custom pharmacy labels let you put your pharmacy's name, logo, and layout on your prescription labels. At Stat Products, the whole process starts online, and nothing goes to press until you approve a proof.

Step 1: Choose a label style

Custom orders are available on the stock styles: ZB and CB direct thermal, and LP, LR, LT, and LX laser. Pick the one that matches your printer and software (see How to Choose Rx Vial Label Sizes).

Step 2: Upload your art

On the custom label page, send your file for the style you chose. PDF is preferred; AI, EPS, PNG, and JPG are also accepted (up to 15 MB). You can add notes about layout, ink colors, a job number, or a proof deadline.

Step 3: Pay online

Pay by bank transfer (ACH) or card. Paying places the order, but fulfillment is held until you approve the proof.

Step 4: Review and approve the plant proof

The Ashland plant prepares a proof of your label. Review it carefully — names, phone numbers, layout, and colors. Your order will not ship or go to press until you approve the plant proof.

Step 5: Reorder approved art

Once art is approved, existing customers can reorder it from their Account without starting over.

Tips for a smooth proof

Questions? Email the plant or call 800-233-7828.